What is home care and how does it differ from home health care?

In its truest meaning, home care refers to any type of care (medical or non-medical) that is provided for the client in their home. In recent years, however, there has been a slight shift in terminology.  While home care can be used to describe both medical and non-medical care, typically “home care” refers to non-medical care such as companionship/homemaking services and personal care services, while “home health care” refers to the provision of skilled nursing care and other care such as speech, physical or occupational therapy.

What services does Angelic Home Care provide?

Angelic Home Care provides companionship services such as meal preparation, laundry, light housekeeping, grocery shopping/errands, incidental transportation, medication reminders, grooming, live-in service and respite care.  We also provide personal care services such as bathing, grooming, and hygiene, mobility assistance, assistance with exercising, transferring and positioning, toileting and incontinence and feeding/special diet assistance.

How is an Angelic Home Care caregiver selected?

Our caregivers are special people and each is an employee who is carefully screened and trained before caring for a client.  Each must undergo a rigorous process including national and local criminal background checks, DMV, and personal and professional reference checks.  All Angelic Home Care employees are bonded, insured, and covered by Workers’ Compensation insurance for our clients’ peace-of-mind. We hire people we would want caring for members of our own families.

Are services available 24 hours, 7 days a week?

Yes.  Services are available for as little as a few hours a visit up to 24 hours, 7 days a week, 365 days a year.

Do you provide services to those in nursing homes or assisted living communities?

Yes.  Angelic Home Care can provide companionship or personal care to residents at assisted living communities and nursing homes who may desire additional attention or personalized care.  We can be the eyes and ears for the family and can provide reports on each visit.

Is there a written plan of care for each client? Is it modified and if so, how often?

The Director of Nursing (DON) develops an individualized and completely confidential Plan of Care for each client.  The purpose is to document the type of care services needed and how often each service is to be done. Once the client, family members and our nursing staff agree on the Plan of Care, it is reviewed with the aide and becomes part of the client file. It will be updated as needed but at least every 90 days when a supervisory visit is done by our DON. The 90 day visit is a state licensing requirement and is an important step to ensure the client is receiving the appropriate level of care and is pleased with the caregiver providing the care.

How do I select and meet with my caregiver?

During the initial, free in-home visit and consultation, the Angelic Home Care manager will document the services required and the client’s preferences for a caregiver match.  Then, the Angelic Home Care Human Resource Manager selects the best caregiver fit for the client. A management team member always introduces the aide to the client and family on the first day services are provided so that everyone can get to recognize names and faces.

Will I always have the same care giver? What if my caregiver is sick or on vacation?

Angelic Home Care employs a team of care givers so that your care service will not be interrupted if someone gets sick or goes on vacation.   If your caregiver is unavailable, the Human Resource Manager will arrange another caregiver and will contact you in advance of the change.   Our goal is to ensure that services are provided as expected.  Your safety and security are a top priority.

What is Home Care Services all about?

At Angelic Home Care, we create a plan that will allow clients to remain at home and maximize their ability to be independent without jeopardizing their safety. There is increasing support among home care professionals and policy makers for keeping elders in their community or residence with appropriate services.  We see that many clients need only a small number of services to function independently at home, such as cleaning, and cooking. However, with the increasing trend of insurance providers encouraging hospitals and rehab centers to shorten the length of patient stays some clients need a fairly high level of home health care services. These services can be either for a limited period of time or as ongoing care, to manage the decreased abilities or a chronic health condition of the client.

What are ADLs and IADLs?

Activities of Daily Living (ADLs) include the basic tasks essential for day-to-day functioning, such as bathing, dressing, grooming, eating, mobility and toileting. Many seniors, mothers to be, and post surgical clients may be largely independent, but require help with such activities. In some cases, intermittent help from a family member or friend may be all that is needed. However, in many cases, particularly when family or friends are unavailable and the importance of scheduling these activities is critical, outside assistance is the answer.

Instrumental Activities of Daily Living (IADLs) are those activities considered to be less basic than the traditional ADLs. IADLs, nevertheless, are important in enhancing a client’s quality of life. IADLs include such activities as shopping, paying bills, cleaning, doing the laundry and meal preparation.
Many seniors and others require assistance with IADLs rather than ADLs. Many clients want someone to escort them when they are shopping and help them avoid situations that might cause them to fall. Others may welcome assistance with their bill paying and medical appointments. Angelic Home Care offers an array of companionship and homemaking services to assist our clients with the IADLs.

Please contact us at 704-262-2344 or info@angelichc.com for more information on our Home Care services and caregivers.